I ended up walking away and Leaving the $15 in the machine. You should only get a tip for good service!Įven the people who service the machines are slow, I had my service light on cause the machine ran out of paper and I pressed the service light, sat there for about 10 minutes then went to the players club for help and was told they could do nothing, and just for me to wait. I always give a tip to the waitresses which I probably shouldn't because they are so slow and is bad service. This casino also has a problem with there other staff waitresses are hard to get attention to just get a soda and if you go to the bar you get more attitude and they say you have to pay for it, which I did.

And to be honest by the way they said I just ok and walked away and threw my players card away. So when they finished and helped me a gentlemen in a suit came by and they looked up my card and said what I had was correct and that was it. I guess that may be me but when I learned how to treat person especially a customer is to drop my personal conversation and help the person standing in front of me. We'll first of all I had to wait while the women at the desk finished there personal conversation. I went this evening to the players club cause the free play did not show correctly on my promotion I received in the mail. I am so disappointed that I spent my money at a place that you do not get a great level of service for. First of all I have spent way to much money at this casino which is my fault, so much that I reached Legend status on there Players Club card.

Hotels near hollywood casino ohio